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By Sandra Mantz

Die derzeit noch vorherrschenden Denk- und Sprachmuster im Pflegealltag weisen alarmierend auf eine vieldeutige, floskelhafte, wenig vertrauenserweckende und dem Menschen ferne Kommunikation hin. Sie erschöpft viele am Pflegeprozess beteiligten Menschen.
In der 2. Auflage dieses Buches wird das bewährte Konzept der Erstauflage fortgeführt. Es regt zur kritischen Selbstreflexion an, sensibilisiert für Chancen und Risiken im eigenen Kommunikationsverhalten und erweitert das Bewusstsein für die Kraft der heilsamen Worte im Pflegeberuf. Es bietet Praxisnähe, Wortschätze, Übungsvielfalt und macht Mut zum guten Gespräch.

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Arbeitsbuch Kommunizieren in der Pflege: Mit heilsamen Worten pflegen (German Edition) by Sandra Mantz


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